# Contact

> Get in touch with border.bot for support, billing questions, partnerships or security reports. Email our team or find answers in the docs and guides.

Source: https://border.bot/contact

Email is the quickest way to reach us. For product questions, say what you’re shipping, from which country and to where.

## Email us

- ### Product support  
Questions about a classification, a landed-cost result, your account or the dashboard.  
[support@border.bot](mailto:support@border.bot?subject=Support)
- ### Billing  
Credit packs, invoices, refunds and anything to do with payments.  
[support@border.bot](mailto:support@border.bot?subject=Billing)
- ### Partnerships and volume  
Platforms, marketplaces, 3PLs and high-volume shippers who want to integrate border.bot.  
[support@border.bot](mailto:support@border.bot?subject=Partnerships)
- ### Security reports  
Found a vulnerability? Send us the details and how to reproduce it.  
[support@border.bot](mailto:support@border.bot?subject=Security)

## Documentation and tools

- [Free HS code classifier](https://border.bot/tools/hs-code-classifier)
- [Free landed cost calculator](https://border.bot/tools/landed-cost-calculator)
- [Free country of origin finder](https://border.bot/tools/country-of-origin-finder)
- [Developer quickstart](https://border.bot/developers)
- [API reference](https://border.bot/docs/api)
- [MCP setup for Claude, ChatGPT, Codex, Cursor and other clients](https://border.bot/mcp)
- [Security and data handling](https://border.bot/security)
